truWest - Gary -
Many thanks for your time and design
talents regarding the custom fit water polo suit for my daughter, Briana. With
your expertise and precise eye, we have the prefect suit after one attempt.
Wow! It fits great, and looks super. Please send our regards to your staff
for all their professionalism and help with this polo suit.
In addition, please accept our thanks for the absolutely sweet polo
bikini. Well-designed, extremely comfortable and the envy on deck! The Kahuna
logo just adds to the fun of this suit. The bikini is a masterpiece that will
enhance the sport in its value as a functional addition to the classic water
polo wardrobe. Congratulations on the design elements. You have captured the
essence of the female water polo athlete's apparel needs and created a very
fun design concept. The girls love it!
We also appreciated the time you spent with us to tour your
manufacturing facility. It was a great opportunity so see "made in the USA"
in living, breathing color. The magic of design concept to finished product
cannot be denied. It is fascinating for young minds to capture the brilliance
of function and technology under one roof. My girls learned a lot on the
tour and for Briana, the world of creative commerce came alive. She will
attend Chapman University as a business major next September. Thank you for
your inspiration and certainly you interest in bringing quality design
perfection to your customer. We applaud your genuine enthusiasm and
follow-through. Best wishes for continued success in this industry.
Sincerely,
Dianne & Briana O'Keefe
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I have a parka I purchased 15 years ago when I was age
group swimming and still wear it. Your products hold up a long time. My Mom
is now masters competing and is borrowing my parka. It is now time for her to
get her own. Thanks for making such a great product.
Lyndsey Kiebel
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We just received our order and I am thrilled with the
accuracy and speed of the order.
Thanks again.
Kelly Smith -
Round Rock High School
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Hi Norm.
Thank you so much. The suits and caps look
AMAZING! The girls love them. It has been a real pleasure working with
your company. The customer service you provide is top of the line and it has
made my first suit buying experience a positive one. I look forward to working
with you in the future.
Stephanie Gamache - Servite High School
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Hi Christy: I am loving my new shortie jacket. You did a wonderful job
of translating my request to a great final product. Thanks again for all of
your great service.
Sincerely,
Jessica Simmonds
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Press Release
FOR IMMEDIATE
RELEASE
Truwest, Inc Receives 2009 Best of Huntington Beach Award
U.S. Commerce Association's Award Plaque Honors the Achievement
WASHINGTON
D.C., June 8, 2009 -- Truwest, Inc has been selected for the 2009 Best of
Huntington Beach Award in the Men's & Boy's Sportswear & Athletics
category by the U.S. Commerce Association (USCA).
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The USCA "Best of Local Business"
Award Program recognizes outstanding local businesses throughout the country.
Each year, the USCA identifies companies that they believe have achieved
exceptional marketing success in their local community and business category.
These are local companies that enhance the positive image of small business
through service to their customers and community.
Various sources of
information were gathered and analyzed to choose the winners in each category.
The 2009 USCA Award Program focused on quality, not quantity. Winners are
determined based on the information gathered both internally by the USCA and
data provided by third parties.
About U.S. Commerce Association (USCA)
U.S.
Commerce Association (USCA) is a Washington D.C. based organization funded by
local businesses operating in towns, large and small, across America. The
purpose of USCA is to promote local business through public relations, marketing
and advertising.
The USCA was established to recognize the best of
local businesses in their community. Our organization works exclusively with
local business owners, trade groups, professional associations, chambers of
commerce and other business advertising and marketing groups. Our mission is to
be an advocate for small and medium size businesses and business entrepreneurs
across America.
SOURCE: U.S. Commerce Association
CONTACT: U.S. Commerce Association Email: PublicRelations@us-ca.org
URL: http://www.us-ca.org
# # #
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Norm - Received the jacket and LOVE IT! I just wanted to say
thanks for expediting, I really appreciate it. That was great customer service,
you've got my business going forward and anyone else I can send your way as
well.
Thanks again,
Tania O'Neal, Owner SCUBA LIFE
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Norm,
I just wanted to shoot you a quick email and say thank you. We got the
caps yesterday for my rush order from last week and they look great. Thank
you for taking the time to get this order done for me in such a rush. I really
appreciate it.
Shellie
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Norm,
I got my bag today and I wanted to tell you right away that it
looks AWESOME! Thank you so much for your help! I will definitely
be referring people to you if they are interested. If there are enough people
to make an order of 12 or more I will let you know.
Thank you again,
Brittany
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Hi Christie,
Thanks so much for your company's great work. We got the
suits yesterday, and the boys are able to wear them for their game today... very
appreciated. They look great! Our design looks crisp and the colors are
perfect. Really nice working with you.
Michelle Shoemaker - Point Loma
High School
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Hi Christie,
I just wanted to say THANK YOU!
Our suits look
amazing!
We got them yesterday and the kids are going to be able to
wear them today at their game...and they are so excited about that.
THANK
YOU! THANK YOU! THANK YOU!
Gina L. Ramos - Head Water Polo & Swim
Coach - San Dimas High School
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Dear Norm,
We received the suits yesterday and they look great! Thank
you for sending them along so quickly. I will pass along your contact
information so my company mates can order suits in the future. Again, thank
you! Nicole Hilaire
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Thanks so much for working with us on our water polo caps. They look
fantastic. We are so happy with the process. We will definitely be a repeat
buyer.
Ian Townsend
Head Coach, Grand Ledge Water Polo
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Just received the caps--they are BEAUTIFUL!! Thank you so much for the rush
on these. I was pleasantly surprised when they arrived this morning in time for
this afternoon's meet!! We have never been let down by your company. I am
working on our parka order at the moment as well. Thanks again.
Emillie
Hill, Marshal High
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Hi Christie,
The coat arrived today in time for John's birthday and it
is perfect! He is delighted with it, said it's the best birthday present ever.
We are on holidays on Achill Island off the coast of Mayo. The water is freezing
cold and the wind is icy, he is doing long open water swims every day and he
will be so happy to have his cosy coat to keep him warm.
Many thanks to everyone, Mary Coll
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Attached is my order for a new bag. The last truWest bag I had lasted me
19 years. Amazing quality! Thank you.
Peter Klemp
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Mahalo,
Norm, in fact we ordered our womens polo swim caps from you
already in August ( and our rec team caps in July) so yes, TruWest is indeed on
our radar giving us excellent service as usual! We did not need new polo caps,
hence the lack of an order of those items last year you fufilled our JV Womens
cap order and those caps look terrific. You will be our go-to company
shoukld we need to reorder. Again thanks for the follow up and as always
great customer service.
Lori Green, Las Lomas Womens Water Polo Team
Mom
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Lee,
We received the bag today and it looks great. Once again you and your team
have exceeded expectations. It is always a pleasure doing business with TruWest.
Thank you again and I think my daughter will love it.
Have a great weekend and thank you again.
Dan Verdugo
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Hi, Christie!
Just had to e-mail to let you know my swim parka arrived today, and it is
PERFECT!!!! I love everything about it, and the Cardinal color is just
right--not screaming red, but not burgundy (which I hate). The size is
really roomy but not crazy-huge. I have done a lot of sewing, so can be
kind of picky about that, but the workmanship is fantastic. The materials are
also great--I really couldn't be more pleased. The fact that the parka is
made right there in Huntington Beach, and comes with such good customer
service, is the icing on the cake.
My husband (not a swimmer) couldn't understand why I was so happy to
have found truWest and eager for my parka to arrive, but I knew he'd be jealous
the minute he saw mine. Well, I was right! So, thank you also for
solving the dilemma of what to get him for his next birthday.
Truth be told, I was already in my pajamas by the time I checked the
mail tonight; I tried on the parka right away, and will be sad to take it off
to go to bed! THANKS!
Cheers,
Betsy Lancefield Lane
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Got the caps! Thanks so much, our athletes love em!
Pleasure doing business w/ you Norm.
Matt Emmert
Head Swimming & Diving Coach
Roger Williams University
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Hello! I have one of your truWest swim style parkas from when I
lived near Monterey Bay, CA and went scuba diving on the weekends. Sadly, I
have left sunny CA and moved out to the east coast. As you probably
have heard we have had a little bit of snow dropped on us this weekend and when
I stepped out my backdoor snow was UP TO MY THIGHS. I have to shovel every
hour or so for my small dogs and I gloat over my parka every time I go out. I am
so warm!! It feels like a sinful luxury. Of course, that's also how I felt when
putting it on after diving in 56 degree water. If this coat should ever
wear out, I will buy another one (maybe two, you can never have too many warm
coats in Mass., ha ha) Thank you, thank you, thank you! Everyone who
works outside in the winter should have one of these.
Best
Regards, Trish Wheeler
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Norm,
Just got our wp caps yesterday… they are AWESOME & the guys loved
them! They are looking forward to the first game of the season wearing their
new caps. Thanks so much for getting them done on time!
Rick Nordell Golden West High School Visalia, CA
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